Contact information
Contact Us
At Cutanova, we are committed to providing excellent customer support. If you have any questions about our products, your order, or our policies, our team is here to help.
Customer Support
For all inquiries, please contact us by email:
Email:
support@cutanova.com
We aim to respond to all inquiries within 24–48 business hours.
Order Support
If you are contacting us about an order, please include the following information in your message so we can assist you faster:
• Your order number
• The email address used to place the order
• A brief description of your request
Common Questions
Many questions are already answered in our FAQ page, including topics such as:
• shipping times
• order tracking
• returns and refunds
• product information
We recommend reviewing the FAQ page first, as you may find an immediate answer to your question.
Business Hours
Our customer support team operates during the following hours:
Monday – Friday
9:00 AM – 5:00 PM
Responses may take slightly longer during weekends or holidays.
Our Commitment
We value our customers and strive to provide clear communication, helpful support, and a smooth shopping experience.
If you have any concerns, please do not hesitate to contact us.